Privacy Policy

1. Who we are

Leapfutura ("we", "us") is run by Sabeeda Shaji A, [registered business name, if any], [postal address]. You can reach us at [email protected], on +91 99466 64687, or on WhatsApp at +91 99958 51881.

2. What we collect

When you request an appointment

The booking form asks for:

• your name, and the student's name if you are booking for your child
• your phone or WhatsApp number, and optionally your email address
• the student's stage (class, graduate or working professional)
• whether you prefer an online or in-person session, and your preferred date and time
• anything you choose to tell us in the message box

When you submit the form, the details are sent securely to this website's server, which passes them to us straight away as an email (sent through Resend) and a WhatsApp alert (sent through CallMeBot). The website does not keep a copy. If that delivery fails, the form instead prepares a WhatsApp message for you to send us, which WhatsApp handles under its own privacy policy.

When you contact us or take part in counselling

If you call, email or message us, we receive what you share in that conversation. During counselling we may collect the student's academic background, interests, career goals, psychometric assessment responses and results, and the career report we prepare.

Psychometric assessments are delivered through [assessment platform name], which processes your responses under its own privacy policy.

What this website stores on your device

We do not use cookies, analytics or advertising trackers. The website keeps two small settings in your browser: your language choice (English or Malayalam), and a note that the opening logo animation has already played during your visit. Neither identifies you, and you can clear them at any time from your browser settings.

3. Children's information

Many of the students we counsel are under 18. For a student under 18, we collect personal information only from or with the consent of a parent or legal guardian, and the parent or guardian may join the conversation about how it is used. We do not use children's information for advertising or tracking of any kind.

4. How we use your information

• to respond to your enquiry and schedule your session
• to carry out assessments and counselling, and prepare your career report
• to provide post-session clarification support
• to keep records required by law, such as invoices

We use your information only for these purposes, on the basis of the consent you give when you contact us.

5. Who we share it with

We do not sell or rent your personal information. We share it only with the services we use to work with you (such as WhatsApp, our email provider, Resend and CallMeBot for booking alerts, and the assessment platform), and with authorities where the law requires it.

6. How long we keep it

We keep your information for [retention period] after your last session, or for as long as the law requires, and then delete it. You can ask us to delete it sooner (see section 8).

7. How we protect it

We take reasonable care to protect your information, including limiting access to it and using secure, encrypted connections for this website. No method of storage or transmission is completely secure, but we work to keep your information safe.

8. Your rights

Under the Digital Personal Data Protection Act, 2023, you can:

• ask for a summary of the personal information we hold about you and how it is used
• ask us to correct, complete or update it
• ask us to delete it, unless the law requires us to keep it
• withdraw your consent at any time (this does not affect anything done before you withdrew it)
• nominate someone to exercise these rights for you in case of death or incapacity
• raise a grievance with us, and if it is not resolved, with the Data Protection Board of India

To use any of these rights, contact our grievance officer, [name], at [email protected]. We will respond within [number of days].

9. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.